If you have any other doubt that hasn't been resolved in the section above, please don't hesitate to contact us through the contact section.
It’s forbidden to bring ski boots, skis, snowboards, or similar material into the room. Inside the parking there are ski cupboards (one per room) where the customers can leave their ski material.
No. Only animals that help disabled people will be allowed.
Yes, the Hotel is accessible for disabled people and has a suite totally adapted.
In order to book for your stay, please contact us by phone, by e-mail or filling the form from the “CONTACT” section.
The check-in is from 2pm and the check-out must be before midday. Please contact the reception if it is indispensable to do them before or after the above mentioned timetable.
Yes, previously requested, at the reception we can keep you any type of luggage.
Yes you can, there are usually free places to park. However, if you hire our parking service you’ll profit from a watched indoor parking place, as well as comfortable and direct Hotel access.
In general, the whole Principality of Andorra is calm and safe, but the Hotel location is particularly calm and safe.
Usually there is no problem to get to the Hotel. However, in case you would be in trouble, our shuttle bus will come and collect you.
There is absolutely no problem. However, please advise the Hotel.
You have many options adapted to your needs. You’ll find detailed information at the Hotel.
In the Hotel you’ll find any kind of tourist information (activities, events, restaurants, etc…) about Canillo and Andorra. In case you don’t find the information you need, please don’t hesitate to ask at the reception.
